I was pleasantly surprised to learn that my guest was none other than collaboration and end-user adoption strategist and author Michael Sampson.
An interesting podcast - you can read the show notes over at TWil. Most of the discussion was around the concept of a software catalog vs. app store, who are we trying to reach?, and end-user adoption strategies.
Have a great weekend, everyone!
This Week in Lotus 005: If we build it, will the come?
Michael's book, User Adoption Strategies
Eric's blog on Is it Actionable or is it Reference?