I'm a big fan of keyboard shortcuts and I routinely use CTRL+M to create a new email message in Lotus Notes. Recently, however, this stopped working. A few quick Google searches led me to several posts on how Microsoft BING disables or interferes with CTRL+M. The strange thing is I do not recall installing BING or allowing Microsoft to do the same - this is a new ThinkPad and I use Firefox.

I have no idea if this is a conspiracy on the part of Microsoft but it sure is a productivity killer for me. In any case, here's what I've learned about how to get CTRL+M working with Lotus Notes:

First: This is the post that tipped me off that Bing Toolbar might be what's clobbering Notes:

Bing Ctrl+M doesn't work after installing new Bing toolbar

Next, I found this technote on how to uninstall Bing toolbar

Uninstall Bing Bar or Microsoft Silverlight

From there I followed these instructions:

To uninstall Bing Bar:

1.        Click Start, and then click in the Start Search box.
2.        Type appwiz.cpl, and then press ENTER.
3.        In the Uninstall or change program list, click Bing Bar, and then click Uninstall.
4.        Follow the on-screen instructions.

Here's what I got when I tried to uninstall Bing on a brand new PC:

20101129 - BingUninstallationError.jpg

Unfortunately for me, the uninstaller for Bing failed to successfully uninstall Bing but it did manage to remove enough of Bing that my CTRL+M is now working properly and I can be productive again.

I hope this helps.

Discussion/Comments (6):

Dan Soares (): 11/29/2010 5:27:17 PM
Microsoft disables CTRL+M in Lotus Notes; here’s how to get it back.

Until the next MS update decides (on your behalf) to reinstall the missing Bing components :-)


Ian Randall (): 11/29/2010 8:14:26 PM
Microsoft disables CTRL+M in Lotus Notes; here’s how to get it back.

Also, if you have installed Silverlight, it also disables drag and drop in Lotus Notes.

Windows 7 comes pre-installed with Silverlight, so uninstall it and the disabled Notes functions will work again.


Handly Cameron (http://handly.blogspot.com/): 11/29/2010 9:13:14 PM
Microsoft disables CTRL+M in Lotus Notes; here’s how to get it back.

Sounds like we are back to the days of "It ain't done until Lotus won't run!"


Jesper Kiaer (http://nevermind.dk): 11/30/2010 12:41:18 AM
Microsoft disables CTRL+M in Lotus Notes; here’s how to get it back.

Mack gets it Back!


Finn Knudsen (): 11/30/2010 3:25:08 AM
Thanks for the tip

I have been wondering why it didn't worked

Disabling "Bing Bar" & "Bing Bar BHO" in IE - Manage Add-ons did it for me :-)


Amy S. (http://www.americalavonne.com/): 3/11/2011 4:47:18 PM
Microsoft disables CTRL+M in Lotus Notes; here’s how to get it back.

Thank you SO much! I did microsoft updates yesterday and lost the CTRL+M feature in Lotus Notes. I at least had trouble shot it to the point of it working until I opened IE but was stuck beyond that. Appreciate this little how to! Thank you :)



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