Any SameTime 8.0/8.01 Experts out there?

Wednesday, June 18th, 2008
I ran into an unusual problem with a client, today. If you have specific insight on connecting 8.01 Basic Notes client to 8.01 Domino running 8.0 ST Limited, please contact me. I'd love to pick your brain for a few minutes...

In summary:

I installed a Domino 8.01 Server, with Sametime Limited 8.0. (Limited is not available in 8.01)

I can successfully connect to the Sametime Limited 8.0 server from a Notes 7.03 Client - only this client works.

I am unable to connect to the Sametime Limited 8.0 server from any Notes 8.01 client or Sametime Connect client.

What's strange, is that the Notes 8.01 client or Sametime Connect that cannot connect to the Sametime 8.0 server, can successfully connect to a Sametime 7.5x server with no problem.

I've tried the Basic and Standard 8.01 clients. Same deal.

Eric

Discussion/Comments (8):

Carl Tyler (http://www.iminstant.com): 6/18/2008 5:21:46 PM
Any SameTime 8.0/8.01 Experts out there?

It will be the VPS_ALLOWED_LOGIN_TYPES in the Sametime.ini

Try adding 1233 to the list.

{ Link }


Eric Mack (www.ica.com): 6/18/2008 6:01:21 PM
re: Any SameTime 8.0/8.01 Experts out there?

Carl, thanks for the rapid response. Less than one hour -- a testimony to the power of the Notes/Domino community.

I did a vanilla install of Domino and Sametime.

I checked the sametime.ini, per your link, and sure enough 1233 was missing. (All other client types were there.)

I'm amazed that the Sametime team would have missed this one. Anyway, I added 1233 and restarted the server - no luck.


Just for kicks, I commented out the VPS line (since the doc said it was optional) and restarted the server - still no luck.

I just reread the documentation, and it does not list ST 8.x as a supported server for this setting.

Bruce tells me you are the SameTime Expert. Any chance we could talk for a few minutes this evening?


Tim E. Brown (): 6/18/2008 7:07:06 PM
Any SameTime 8.0/8.01 Experts out there?

Actually, id 1216 is for notes clients "Lotus Notes 7.0 HF277 / 7.0.3 / 8.0.1 Basic" and id 1233 is only for the Lotus Notes 8.0.1 Standard client only. The table in that technote is wrong. If you enable debugging you can see that.


Eric Mack (http://www.EricMackOnLine.com): 6/19/2008 9:29:38 AM
Any SameTime 8.0/8.01 Experts out there?

I've been working on this for hours, with some kind email assistance from a few folks. Still no luck. Frustrating, especially since, I'm sure it's just a setting..


Eric Mack (http://www.EricMackOnLine.com): 6/19/2008 11:17:30 AM
Problem Resolved, mostly...

Problem is not entirely fixed, but we have proven that it is not a ST issue. (Thanks ST Team!)

I will write up a blog post to share lessons learned and offer some tips. Meanwhile a big thanks to Carl, Adam, Andy, and others for their comments.


Eric Mack (http://www.EricMackOnLine.com): 6/19/2008 10:30:31 PM
Oh, Great Quickr trashes Sametime. Not pretty

After working with IBM for a few hours, we have Sametime working beautifully. So, I decide to do the last step, which is to install Quickr entry. Quicker steps all over the SameTime deployment and trashes it. Fortunately, I had learned my lesson and I backed up the entire Lotus directory before installing Quickr. I worked with a brilliant IBM tech and we realized that Quicker broke things so I restored my backup and will revisit tomorrow.

You would think that the internal IBM teams would play nicely together...


Eric Mack (www.ica.com): 6/20/2008 9:58:53 AM
re: Oh, Great Quickr trashes Sametime. Not pretty

We checked with the Quickr team this morning and they have stated that installing Quickr on the same machine with Sametime is not a supported configuration.


What amazes (disappoints) me is that the Quickr installer does not do a simple check and warn that an incompatible application has been installed. (Just like they do to warn you that the Domino server is running) How hard could that be?


Anyway, now you know. See: http://www-1.ibm.com/support/docview.wss?rs=0&q1=1158686&uid=swg21084238


jack Dausman (http://www.leadershipbynumbers.com): 6/20/2008 7:56:25 PM
Any SameTime 8.0/8.01 Experts out there?

I really, really like Sametime, but there is a library of little configuration twists that just aren't well documented.

I do think they have some decent guidelines in their free training NSF :{ Link }

There is no way, though, that I could have accomplished failover community services without working with IBM tech support. Good people, but that's not the way it should be working. I'd like to be talking to them when I make a mistake, not when IBM does.



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